Interview Evaluation Rating Scale

Delivery

Voice Projection is the way a speaker controls volume, clarity, and distinctness of voice to gain greater audibility. Voice should have a variety of rate, volume, and pitch to engage interest, hold attention, and convey self-assurance.

Non-verbal Language refers to the manner in which candidates use gestures, facial expressions, and physical involvement for effective communication. It is the indirect expression of the candidate's real self while speaking. The candidate should speak with enthusiasm and assurance, showing interest in the interviewers and confidence in self.

Through the interview process the individual reveals:

When asking questions of the candidate, keep these skills in mind. Help the candidate to develop experience in answering questions that reveal these skills.

Language

Language Usage refers to the appropriate choice of words, proper use of grammar and correct enunciation.  Language should promote clear understanding of thoughts.

Content

Listening Skills is the ability to analyze and interpret "what is being asked."  In order to answer skillfully and address the issue being considered, the candidate must listen carefully and attentively.  The candidate's response will give an indication of his/her level of attention and ability to identify, sort and process information.

Answering Skills is the ability to 1) address the issue being considered, 2) present information in a concise manner, 3) organize information in a logical order, 4) adjust response appropriately to a variety of audiences and 5) pace conversation to convey necessary information and achieve purpose. Order, logic, imagination, intelligence and other personal qualities are reflected in the way answers are given. A well thought out answer engages the interviewers' attention and gives insight into the candidate's personal qualities, skills, goals and experiences. Relevant examples and illustrations support the answers. All information presented should be relevant to the question being asked.

Overall Effectiveness is measured by the 1) nature of information provided, 2) manner in which it was communicated, 3) overall impression it created and 4) rapport established between the interviewer and candidate.  Some of the questions to consider are:  Did the candidate provide the information requested in a skillful manner?  Was the information relevant and meaningful?  Was the candidate able to achieve a positive impression of his/her skills, experiences and personal qualities?